This module will explore the ways that health service leaders attempt to improve the quality of services. There are two broad areas in the module: First, leadership processes which act on workforces and others generally, for example through improving motivation, clarity of purpose, engagement in organisational processes, teamwork, etc. Second, a more specific set of tools and techniques and associated literature specifically addressing quality of services, including patient safety. There are significant bodies of evidence in both of these areas, including a growing literature that addresses specifically the role of clinicians in leadership and improvement. There are also many practical resources available, mainly from the NHS, which support leadership development. The module also considers self assessment and personal development for students which will explore the leadership development they need as they move into their medical careers.
Learning Outcomes
By the end of the module students should be able to:
Critically assess the application of a range of theories of leadership and change management to different health services contexts
Evaluate keys areas of service performance, particularly related to the quality and safety of services
Evaluate the use of specific tools and techniques to improve services, and the leadership required for their successful use.
Demonstrate a full understanding of the requirements of clinicians to be leaders, and the outcomes of clinical leadership
Critically assess relevant research and its application to practice
Develop a leadership personal development plan to take into their medical careers