Programme And Module Handbook
 
Course Details in 2025/26 Session


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Module Title LH Golf Operations Management
SchoolSport, Ex and Rehab Sciences
Department Sport, Ex and Rehab Sciences
Module Code 03 39796
Module Lead Michael Skinner (PGA)
Level Honours Level
Credits 20
Semester Semester 1
Pre-requisites
Co-requisites
Restrictions None
Contact Hours Lecture-22 hours
Seminar-11 hours
Guided independent study-167 hours
Total: 200 hours
Exclusions
Description The successful management of golf operations is essential for any golf business, whether a golf club, driving range, fitting studio or retail store, to achieve its strategic aims. Effectively managed golf operations can lead to increased competitive advantage, improved levels of customer service, enhanced quality of products and services and profit maximisation.

This module will introduce final-year students to the fundamental principles of golf operations management and will explore how the range of daily-delivered operations performed by golf facilities can be managed effectively. Students will investigate the strategic role of operations, the design of processes, operations planning, operations delivery, and quality planning and managing improvement.
Learning Outcomes By the end of the module students should be able to:
  • Critically discuss the various roles and responsibilities of operations managers in golf and the role that daily operations play in achieving strategic success in golf businesses.
  • Critically analyse the approaches to the design, planning, and control in golf operations, and ways in which operational performance can be measured.
  • Critically assess the use of operations management models and tools and techniques in the delivery of golf services.
  • Apply operations management concepts, models and methods to analyse the operational performance of a golf business and make suitable recommendations for improvement.
Assessment
Assessment Methods & Exceptions Assessment:

Group Presentation (30%)
2,500-word Project (70%)

Reassessment:

Reassessment will mirror the assessment in the main period
Other
Reading List