Course Details in 2018/19 Session

Module Title	Crisis Management
School	Birmingham Business School
Department	Birmingham Business School
Module Code	07 27885
Module Lead	Amy Fraher
Level	Intermediate Level
Credits	10
Semester	Semester 2
Pre-requisites
Co-requisites
Restrictions	None
Contact Hours	Lecture-22 hours Guided independent study-78 hours Total: 100 hours
Exclusions
Description	Successful crisis management aims to minimize the impact of disruptive events that can result in loss of life, equipment, earnings, customers, reputation, market share or other future business prospects. Previously, if a crisis arose, it was often assumed to be the result of a single flawed decision, often by one or more blameworthy individuals. In this view a crisis was an aberration, an unfortunate accident—as much a tragedy for the well-meaning and generally competent leaders who made the decision as for its more direct victims. In contrast in this module we consider the entire system analysing, for example, factors that can preceded and influence crisis such as policy changes, regulatory oversight, licensing criteria, financial concerns, environmental change, or organizational culture. Blending theory and practice, students will work in teams, applying course material in the analysis of real-world crisis management challenges.
Learning Outcomes	By the end of the module, students will be able to: Analyse causes of crisis at the individual, group, and systemic levels Demonstrate comprehensive knowledge and understanding of the complexity of leading and managing crisis within organizational cultures and established systems. Identify and appraise a range of intervention strategies that may be required to manage crisis in today’s complex workplaces. Examine crisis related organizational emotions—conscious and unconscious—that can undermine the success of leadership efforts. Select, apply and appraise the relevant concepts and tools in the analysis of a crisis management case study and identify lessons learned that can be applied to other organizational environments.
Assessment	27885-01 : Final Assessment paper (2500 words) : Coursework (100%)
Assessment Methods & Exceptions	Assessments: Students are assessed by individual assignmemt, 2500 word (100%) Reassessment: Individual assignment , 2,500 words(100%).
Other	Duplicate of Dubai-based module 30464
Reading List