Programme And Module Handbook
 
Course Details in 2018/19 Session


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Module Title Crisis Management
SchoolBirmingham Business School
Department Birmingham Business School
Module Code 07 27885
Module Lead Amy Fraher
Level Intermediate Level
Credits 10
Semester Semester 1
Pre-requisites
Co-requisites
Restrictions None
Contact Hours Lecture-22 hours
Seminar-0 hours
Tutorial-0 hours
Project supervision-0 hours
Demonstration-0 hours
Practical Classes and workshops-0 hours
Supervised time in studio/workshop-0 hours
Fieldwork-0 hours
External Visits-0 hours
Work based learning-0 hours
Guided independent study-78 hours
Placement-0 hours
Year Abroad-0 hours
Exclusions
Description Successful crisis management aims to minimize the impact of disruptive events that can result in loss of life, equipment, earnings, customers, reputation, market share or other future business prospects.

Previously, if a crisis arose, it was often assumed to be the result of a single flawed decision, often by one or more blameworthy individuals. In this view a crisis was an aberration, an unfortunate accident—as much a tragedy for the well-meaning and generally competent leaders who made the decision as for its more direct victims. In contrast in this module we consider the entire system analysing, for example, factors that can preceded and influence crisis such as policy changes, regulatory oversight, licensing criteria, financial concerns, environmental change, or organizational culture. Blending theory and practice, students will work in teams, applying course material in the analysis of real-world crisis management challenges.
Learning Outcomes By the end of the module, students will be able to:
  • Analyse causes of crisis at the individual, group, and systemic levels
  • Demonstrate comprehensive knowledge and understanding of the complexity of leading and managing crisis within organizational cultures and established systems.
  • Identify and appraise a range of intervention strategies that may be required to manage crisis in today’s complex workplaces.
  • Examine crisis related organizational emotions—conscious and unconscious—that can undermine the success of leadership efforts.
  • Select, apply and appraise the relevant concepts and tools in the analysis of a crisis management case study and identify lessons learned that can be applied to other organizational environments.
Assessment 27885-01 : Final Assessment paper : Coursework (75%)
27885-02 : Groupwork Reflection paper : Coursework (15%)
27885-03 : Journal : Coursework (10%)
Assessment Methods & Exceptions Students are assessed by individual assignment, 2,000 words (75%) and group work presentation (25%)

Reassessment: Individual reflective coursework, 2,000 words (100%)
Other Duplicate of Dubai-based module 30464
Reading List