Course Details in

Module Title	LM Operations Management
School	Birmingham Business School
Department	Management
Module Code	07 28534
Module Lead	Daniel Chicksand
Level	Masters Level
Credits	10
Semester	Semester 1
Pre-requisites
Co-requisites
Restrictions	None
Exclusions
Description	This module introduces students to the intricacies of managing processes and operations. The module commences with a view of Operations Management in context, differentiating between the areas of strategy, design, operational resources management and quality improvement. The module will therefore cover top level management issues such as developing a focused operations strategy that is congruent with the company’s business and marketing strategies. To this will be added understanding and practice of key operational techniques to enable delivery of the strategy, including a key focus on managing processes and operations. The major topics covered are: Operations Management in Context, Designing Processes and Products, Operational Supply Networks, Controlling Enterprise Resources, Developing Lean Operations, Managing Operations Strategically, Managing Quality and Improvement.
Learning Outcomes	By the end of the module students should be able to: identify and critically analyse the characteristics of operations processes and the various approaches that may be adopted in their design and analysis; critically appraise techniques and technologies available for the control and resources management of operations; demonstrate comprehensive knowledge and understanding of conventional quality control and improvement strategies for organizations.
Assessment	28534-01 : Individual Assignment : Coursework (80%) 28534-02 : Group Presentation : Presentation (20%)
Assessment Methods & Exceptions	Assessment: Project-based individual assignment, 3000 words (80%) Group presentation (20%) Reassessment: Individual 3000 word assignment (100%)
Other	None
Reading List