Programme And Module Handbook
Course Details in 2021/22 Session

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Module Title LM Organisational and Operations Management
SchoolBirmingham Business School
Department Management
Module Code 07 28806
Module Lead Dr Mike Kennard
Level Masters Level
Credits 20
Semester Semester 1
Restrictions None
Description This module explores how organisational behaviour and operational processes influence organisational performance. To start, the module investigates the way that people behave and interact in organisations. This section of the module aims to critically develop student knowledge in the fundamental theoretical and practical issues concerning the management of organisations. The student will understand how organisations are structured, how they function and how people behave in organisations. The module will introduce the main Human Resource functions and to place them in the context of recent developments in the field.

The module then develops student knowledge of Operations and Process Management, explaining how the Operations function fits within the organisation overall. This part of the module explores how actors outside the core Operations function engage in the management of processes. It demonstrates the wide organisational scope of Operations Management activity and will establish an understanding of the core concepts underpinning the discipline. The module covers both service and manufacturing organisations, and introduces the principles of the “lean” operation.
Learning Outcomes By the end of the module students should be able to:
  • Demonstrate comprehensive knowledge and understanding of the advantages and limitations of the key organisational behaviour theories, models and frameworks including leadership, organisational culture and power and politics.
  • Demonstrate comprehensive knowledge and understanding of the advantages and limitations of the key operations management theories, models and frameworks including capacity management, quality management and lean operations
  • Critically evaluate how organisational behaviour and operations management drives organisational performance and competitiveness.
  • Compare and contrast the academic research and theories on organisational behaviour and operations management with management practice
Assessment 28806-01 : Individual Assignment : Coursework (70%)
28806-02 : Group Assignment : Coursework (30%)
Assessment Methods & Exceptions Main assessment: Group 3,000 word assignment (30%) & 3,000 word individual assignment (70%).
Re-assessment 4,000 word individual assignment (100%)
Other None
Reading List