Although change is ever present in organizations today, a crisis can result from most anything an organization is unprepared to deal with. Successful crisis management aims to minimize the impact of disruptive events that can result in loss of life, equipment, earnings, customers, reputation, market share or other future business prospects.
In this course we consider the entire system analyzing, for example, factors that can preceded and influence crisis such as policy changes, regulatory oversight, licensing criteria, financial concerns, environmental change, or organizational culture. Blending theory and practice, students will work in teams, applying course material in the analysis of real-world crisis management challenges. The aim is to produce critically thinking, proactive crisis managers who have the tools to respond to the range of organizational issues emerging in workplaces today.
Learning Outcomes
By the end of the module students should be able to:
Identify and explain ways change management and crisis management can be linked by analysing organizations at the individual, group, and systemic levels.
Identify and demonstrate comprehensive understanding of how environmental events affect organizations, drive the need for continuous change, and can lead to a slow drift towards failure and crisis.
Critically analyse change and crisis related organizational emotions—conscious and unconscious—that can undermine the success of leadership efforts
Critically appraise the complexity of leading and managing change and crisis within organizational cultures and established systems.
Select, apply and evaluate the appropriate concepts and tools in the analysis of a crisis management case study and identify lessons learned that can be applied to other organizational environments.
Assessment
29522-01 : 2500 word individual assignment : Coursework (80%)
29522-02 : Group Presentation : Presentation (20%)
Assessment Methods & Exceptions
Assessments:
Group presentation (20%)
Individual assignment - 2500 words (80%)
Reassessment: 2500 word assignment (100%)
These assessment methods will be contextualised to meet the individual needs of the module.