Programme And Module Handbook
 
Course Details in 2023/24 Session


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Module Title LM Operations Management
SchoolBirmingham Business School
Department Management
Module Code 07 29537
Module Lead Mike Shulver
Level Masters Level
Credits 10
Semester Semester 1
Pre-requisites
Co-requisites
Restrictions None
Contact Hours Lecture-30 hours
Guided independent study-70 hours
Total: 100 hours
Exclusions
Description The core activity of any organisation is its operations, and the performance of the organisation is determined by how well these operations are managed. This module takes a detailed look at the decisions managers need to make about operations. The module provides conceptual, analytical and practical insights into the effective management of operations in manufacturing and service organisations, in both the private and the public sectors.

The module examines and applies concepts and ideas through case study analysis, discussions, lectures and group work.
Learning Outcomes By the end of the module students should be able to:
  • Explain the key differences and similarities amongst operational functions and demonstrate comprehensive knowledge and understanding of the nature and management of operations performance
  • Critically evaluate the way in which general business strategy is interpreted as priorities for the operations function and analyse the way in which operations position themselves with respect to external conditions
  • Demonstrate comprehensive knowledge and understanding of the principles, tools and techniques of process design, lean operations, quality, and capacity management
  • Demonstrate comprehensive knowledge and understanding of how operations can be improved, including the determination of improvement priorities
Assessment 29537-01 : 3000 word group assignment : Coursework (20%)
29537-02 : 2500 word individual assignment : Coursework (80%)
Assessment Methods & Exceptions Main & reassessment: 2000 word individual assignment (100%)
Other
Reading List