Programme And Module Handbook
Course Details in 2019/20 Session

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Module Title LH Politics and Challenge of Public Service Delivery
Department Inst Local Government Studies
Module Code 07 30080
Module Lead Dr Philip Whiteman
Level Honours Level
Credits 20
Semester Full Term
Restrictions None
Description Public services are going through major and dynamic changes in response to a range of issues such as cuts to budgets, increased commercialisation, increased devolution, greater demands for service user voice and control, increased public expectations and a mixed economy of delivery. Such matters are central to both political and managerial debates on the future of services and what the public can expect to receive.

This module explores, via international and historical perspectives, the development of ‘public services’, the past, present and future role of the public sector in their delivery, and the development of new ideas about how best to manage the production and financing of these services.
Learning Outcomes By the end of the module students should be able to:
  • Critically evaluate the theories that inform debates about the management and politics of public services
  • Explain the core concepts of public service delivery
  • Analyse the sustainability of public services during an era of rapid political and economic change
  • Critically explore how increased commercialisation and mixed market economy has impacted upon the ability of governments to deliver effective public services
  • Develop ideas on how public services may evolve in the 21st century
Assessment 30080-02 : Presentation : Presentation (15%)
30080-03 : 3,000 Word Essay : Coursework (85%)
Assessment Methods & Exceptions Assessments: 1500 words assessed work = 40%; 2 hour examination = 50%; Presentation = 10%;
Reading List