Programme And Module Handbook
Course Details in 2021/22 Session

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Module Title LI Managing Operations and Projects
SchoolBirmingham Business School
Department Management
Module Code 07 32148
Module Lead
Level Intermediate Level
Credits 20
Semester Semester 2
Restrictions None
Contact Hours Lecture-40 hours
Seminar-8 hours
Guided independent study-152 hours
Total: 200 hours
Description This module introduces the fundamental principles of Operations and Project Management. It focuses on the management of the firm (industrial, service, public sector or retail) at the micro level of the economy. The purpose of this module is to explore the basic theories and contemporary practice of Operations and Project Management. The module will therefore explore the development of operational and project strategies that are congruent with the company’s business and marketing strategies. This is then developed into an understanding of key operational and project management techniques to enable delivery of the strategy. Essentially the module comprises a series of themes: operations and project strategy, design, planning and control, and quality/improvement. The major topics covered are:
  • Operations and Project Management in Context
  • Projects and their relationship to operations
  • Operations and Project sustainability
  • Designing Business and Service Processes Organisational and leadership issues in projects
  • Product and Service development as a project
  • Planning and Controlling Resources for operations and projects, including inventory and capacity
  • management, CPA, resource scheduling and control
  • Risk in projects and operations
  • Developing Lean Operations Managing Quality Systems

These topics are taught in lectures, supported by in-class exercises and video discussions, and backed up by case study analysis.
Learning Outcomes By the end of the module students should be able to:
  • Identify and evaluate the characteristics of operations and project processes and the various approaches, methodologies and techniques that may be adopted in their design and analysis;
  • Identify and critically appraise the competencies a project and operations manager needs and the organisational and leadership challenges they face;
  • Appreciate techniques and technologies available for the control of operations and projects, including the ability to systematically plan, schedule and control operations and projects using appropriate tools and techniques;
  • Demonstrate comprehensive knowledge and understanding of conventional quality control and modern approaches to risk and quality management.
Assessment 32148-01 : Coursework : Coursework (50%)
32148-02 : Exam : Exam (Centrally Timetabled) - Written Unseen (50%)
Assessment Methods & Exceptions Assessment: 2500 word assignment (50%) and 2 hour exam (50%)
Reassessment: 2500 word assignment (50%) and 2 hour exam (50%)
Reading List