Programme And Module Handbook
Course Details in 2024/25 Session

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Module Title LM Crisis and Resilience Management
SchoolBirmingham Business School
Department Management
Module Code 07 39597
Module Lead Dr Mark Hall
Level Masters Level
Credits 10
Restrictions None
Contact Hours Lecture-11 hours
Practical Classes and workshops-22 hours
Guided independent study-67 hours
Total: 100 hours
Description The purpose of this module is to explore how organisations of all types respond to and prepare for an environment of risk and uncertainty. No organisation is immune to crises, and so we examine what successful crisis management looks like in terms of minimizing the impact of disruptive events, by examining the lifecycle of a crisis. This links to the resilience of the organisation to withstand crisis and post-crisis in terms of recovery, resilience, learning and change. Blending theory and practice, to both minimise the likelihood of crises occurring or impacting on the organisation and to minimise the impact should crises occur. The learning process is facilitated through critical examination of contemporary and historical case studies, examples, and discussion questions in the analysis of real-world crisis management challenges and examples of organisational resilience. While managing in a crisis and developing resilience are important, it is perhaps even more important to recognise that competitive advantage comes to those organisations who can embrace these challenges and leverage them to transform. Not only will this advantage help organisations better cope with the risk and uncertainty inherent in the corporate environment, it will also help them rise to the challenges of responding to environmental and social sustainability.
Learning Outcomes By the end of the module students should be able to:
  • Drive a culture of resilience which supports development of new opportunities and enterprise.
  • Demonstrate how organisations can be encouraged to become more resilient, and/or manage internal resources and capabilities in more ethical, sustainable and responsible ways. 
  • Select, apply and evaluate the appropriate concepts and tools in the analysis of a crisis management case study and identify lessons learned that can be applied to other organizational environments.
Assessment 39597-01 : Individual Assignment : Coursework (100%)
Assessment Methods & Exceptions Assessment:

2,000 word individual coursework which entails the examination of a real-life crisis analysis of the choosing of the individual student with suggestions for developing resilience as a result of analysis (100%) 


Resubmission of failed component
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